Introduction and Scope

Flash MaxDesktop ("we," "our," or "us") operates flashmaxdesktop.com and provides ensemble machine learning methods education in finance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable privacy laws, including Vietnam's Law on Cybersecurity and Personal Data Protection Decree.

This policy applies to all users of our website and services, regardless of your location. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.

Information We Collect

We collect various types of information to provide and improve our services. The data we collect falls into several categories, each serving specific purposes for our educational platform and business operations.

How We Use Your Information

Your personal information serves several important purposes that directly benefit your experience with Flash MaxDesktop. We use collected data responsibly and only for legitimate business purposes related to our educational services.

Data Sharing and Disclosure

Flash MaxDesktop does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances that are necessary for our operations or required by law.

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers include hosting services, payment processors, email delivery services, and analytics tools. All service providers are contractually bound to protect your information and may only use it for the specific services they provide to us.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred as part of the business transaction. We will notify users of any such change in ownership and provide options regarding your personal information.

Legal Requirements

We may disclose personal information when required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or that of our users or others, including exchanging information with other organizations for fraud protection and credit risk reduction.

Your Privacy Rights

You have several important rights regarding your personal information. These rights enable you to maintain control over how your data is collected, used, and managed by Flash MaxDesktop.

• Access: You can request a copy of all personal information we hold about you, including details about how it's being used and who it's shared with.
• Correction: If any of your personal information is inaccurate or incomplete, you have the right to request corrections or updates to ensure accuracy.
• Deletion: You may request deletion of your personal information, subject to certain legal and contractual obligations that may require us to retain specific data.
• Portability: You can request to receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider.
• Opt-out: You can unsubscribe from marketing communications at any time using the unsubscribe links in our emails or by contacting us directly.
• Restriction: You may request to limit how we process your personal information in certain circumstances, such as while we verify accuracy of disputed data.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to safeguard your data throughout its lifecycle.

Technical Safeguards

Our technical security measures include encrypted data transmission using SSL/TLS protocols, secure database storage with access controls, regular security monitoring, and automated backup systems. We maintain firewalls and intrusion detection systems to prevent unauthorized access to our servers and databases.

Organizational Measures

We limit access to personal information to authorized personnel who need it for legitimate business purposes. Our staff receives regular privacy training, and we maintain strict confidentiality agreements with all employees and contractors. We also conduct regular security assessments and updates to our protection measures.

Data Breach Response

In the unlikely event of a data breach that affects your personal information, we will notify affected users within 72 hours of discovering the breach, as required by applicable privacy laws. We will provide details about what information was involved, steps we've taken to secure the data, and recommendations for protecting yourself.

Data Retention and International Transfers

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

Account information and educational records are typically retained for seven years after your last interaction with our services. Marketing communications preferences are kept until you unsubscribe. Technical logs and analytics data are usually deleted after two years. Some information may be retained longer if required by law or for legitimate business purposes.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Vietnam, including the United States and European Union, where our service providers are located. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data according to this Privacy Policy and applicable privacy laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

Essential cookies are necessary for website functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our site. Preference cookies remember your settings and choices. Marketing cookies may be used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or by using our cookie consent tool when available. Blocking certain cookies may affect website functionality and your user experience. Most browsers allow you to view, manage, and delete cookies through their settings menus.

Children's Privacy

Flash MaxDesktop's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information from our systems.

Parents and guardians who believe we may have collected information from a child under 18 should contact us immediately using the contact information provided below. We will investigate the matter and take appropriate action to protect the child's privacy.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When we make material changes to this policy, we will notify users through email or prominent website notices at least 30 days before the changes take effect.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information. The "effective date" at the top of this policy indicates when it was last updated. Your continued use of our services after policy changes constitutes acceptance of the updated terms.